1. Introduction
Marvel Land LTD, trading as Bizovault and located at 485 Grove Green Rd, London, E11 4AA, UK, respects your privacy and is committed to protecting the personal data of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our exclusive concierge services through our website www.bizovault.com.
This Privacy Policy is designed to comply with applicable global data protection laws, including:
- UK General Data Protection Regulation (UK GDPR)
- EU General Data Protection Regulation (EU GDPR)
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)
- Lei Geral de Proteção de Dados (LGPD – Brazil)
- Australian Privacy Act 1988
By using our website and services, you agree to the terms of this Privacy Policy.
2. Data Controller & Contact Information
The data controller for your personal data is:
Marvel Land LTD
485 Grove Green Rd
London, E11 4AA, United Kingdom
Phone: +44-5882-562-299
Email: [email protected]
All inquiries, including those related to your rights under applicable data protection laws, may be directed to this contact.
3. Information We Collect
a. Personal Data You Provide
We may collect and process the following types of personal data when you engage with our services:
- Full name, address, phone number, and email address
- Payment information for service bookings and transactions
- Preferences and service-specific details related to travel, lifestyle, or business support
- Communication history with our support and concierge teams
- Account credentials if you register on our platform
b. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address, browser type, and operating system
- Device type and usage patterns
- Access times, pages viewed, and referring websites
- Cookies and similar technologies (please refer to Section 9)
c. Third-Party Data
We may receive information from:
- Payment processors (e.g., Stripe) for transaction verification
- Analytics services (e.g., Google Analytics) to enhance user experience
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Performance of a Contract: To fulfill and manage your service requests
- Consent: For marketing communications and non-essential cookies
- Compliance with Legal Obligations: For accounting, fraud prevention, and other legal requirements
- Legitimate Interests: To improve service quality, ensure security, and maintain business operations
5. How We Use Your Information
We use personal data for the following purposes:
- Managing and fulfilling concierge service requests
- Processing payments and providing transaction confirmations
- Offering tailored client support and communication
- Managing bookings, reservations, and third-party arrangements
- Conducting analytics to optimize service delivery and website usability
- Sending optional promotional offers and updates (with consent)
- Ensuring legal and regulatory compliance
6. Sharing of Personal Data
We do not sell or rent your personal data. We only disclose information when necessary to:
- Trusted third-party service providers under strict confidentiality obligations
- Payment gateway providers for secure payment processing
- Legal authorities, when required by applicable law or legal process
- Successors in business ownership or merger scenarios, with continued privacy safeguards
7. Data Security and Retention
We implement industry-standard security measures to ensure data confidentiality and integrity, including:
- Secure Sockets Layer (SSL/TLS) encryption
- Payment Card Industry Data Security Standard (PCI DSS) compliance
- Regular system monitoring and audits
We retain personal data only for as long as necessary to fulfill contractual and legal obligations. Upon expiry of this period, data will be securely deleted or anonymized
8. Your Data Protection Right
Depending on your jurisdiction, you may exercise the following rights:
- Right of Access – Obtain a copy of the personal data we hold about you
- Right to Rectification – Request correction of inaccurate or incomplete data
- Right to Erasure – Request deletion of your data, where legally permitted
- Right to Restrict Processing – Request limitations on data usage
- Right to Data Portability – Request data in a structured, machine-readable format
- Right to Object – Object to certain processing activities, including direct marketing
- Right to Withdraw Consent – Withdraw any previously granted consent at any time
- Rights under CCPA/CPRA – California residents may opt-out of data sale and avoid discrimination
To exercise these rights, please contact us at [email protected]. We respond to valid requests within 30 days in accordance with applicable data protection regulations.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain session security
- Analyze website traffic and usage trends
- Customize your user experience
You may disable non-essential cookies through your browser settings or cookie banner preferences.
10. International Data Transfers
Where data is transferred outside of your country of residence (e.g., the UK or EU), we ensure adequate protection through mechanisms such as Standard Contractual Clauses or compliance with recognized frameworks.
11. Policy Updates
We may update this Privacy Policy to reflect changes in legal requirements or service practices. Any updates will be posted on this page with a revised “last updated” date. Continued use of our services after such changes constitutes acceptance of the revised policy.
12. Contact Us
For privacy inquiries or to exercise your data rights, please contact:
Marvel Land LTD
Phone: +44-5882-562-299
Email: [email protected]
Address: 485 Grove Green Rd, London, E11 4AA, United Kingdom
Last updated: April 2025